BSMS
LIMITED
Service Management
Consulting
About BSMS
Our consultancy company offers unique expertise and services focused on enhancing your IT service management practices.
With specialised knowledge and experience in ITIL, COBIT, or other ITSM frameworks, we excel in optimising IT service delivery, governance, and overall efficiency.
What sets us apart is our ability to provide objective and unbiased insights. We bring an external perspective, free from internal biases and politics, enabling us to identify challenges and opportunities that might be overlooked by in-house teams.
We tailor our solutions, analysing your specific needs and tailoring ITSM frameworks and processes accordingly. Our extensive experience allows us to implement best practices efficiently, avoiding common pitfalls and streamlining projects.
BSMS Consulting Services
Maturity Assessment
Unlock your ITSM potential with our comprehensive Maturity Assessment. Identify strengths, weaknesses, and a roadmap for improved service management efficiency.
Service Strategy
Empower your business with a strategic IT Service Strategy. Align IT services with organisational goals for enhanced efficiency and exceptional customer satisfaction.
Transform your IT service delivery with expert ITSM Design and Implementation. Optimise processes, boost productivity, and elevate customer experiences for lasting success.
Design and Implementation
FAQs
What is the advantage of hiring a consultant instead of doing it in-house?
- Expertise & Specialisation
- Objective Perspective
- Cost Effective
- Time Efficiency
- Risk Mitigation
- Flexibility
- Up-skill your own Resource
- Allows you to focus on core competencies
What kind of deliverables are to be expected?
- Comprehensive maturity assessment
- ITSM Framework and Process Design
- Service Catalog Development
- Incident, Problem & Change Implementation
- Service Level Agreement (SLA) Establishment
- Process Audits and Compliance
How long will the project take and how long until results can be measured?
The duration of an ITSM project can vary significantly depending on its scope, complexity, and the specific objectives of the project. It's challenging to provide an exact timeframe without knowing the specific details of the project.
Call us for an initial discussion
Testimonials
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua.
Moorepay
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua.
Cellnex
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua.
Penguin Random House
Get a quote or set up a consultatioN
Phone
+44 (0) 7872 825434
sean.becks@rbsmsl.co.uk
social
